Our Values

Our business is based on CARE values

CARE values:


Client focused

A culture focused on value and building trust in our ability to deliver



Being there to help achieve the right outcomes and offer straightforward advice



Always having our clients best interests at heart and striving to get it right



Optimum cover for our clients that precisely matches their risk needs

Our value proposition

Our value proposition is simply to provide optimised risk solutions that address current and emerging risks by drawing on a diverse team of experts, able to leverage the scale of Australia’s largest broker network.

A core tenet of this proposition is to ensure that we gain a comprehensive understanding of your business and risks and then tailor a comprehensive insurance program that is broad in coverage and competitively costed.

A reputation built up over decades

Reputations take years to establish and can be lost overnight. We are extremely proud of our reputation for high standards and professional service. We are also proud of the fact that we enjoy a 98% client retention rate with 9 out of 10 clients having been with us for over 10 years.

Client satisfaction
A 98% retention rate

Peace of Mind